• Attrition occurs when the workforce in a company is reduced as people leave and are not replaced.

  • Layoffs are often referred to as a hiring moratorium and are seen as a less disruptive way to reduce the workforce and reduce wages than layoffs.
  • Attrition can also refer to a shrinking customer base, often as a result of customers leaving and fewer new customers.
  • Dismissal due to voluntary layoffs of employees is different from layoffs that occur when a company fires people without replacing them.
  • Turnover occurs when people voluntarily or involuntarily leave their jobs within a short period of time and are replaced by new talent.