• A pending order is an order for a product or service that cannot be fulfilled immediately due to a lack of supply.

  • Backorders give insight into the company’s inventory management. A manageable pending order with a short lead time is a net plus, but a large pending order with a longer wait time can be problematic.
  • Companies with manageable backorders tend to have high demand, while those that can’t keep up may lose customers. “However, backorders allow a company to maintain lower inventory levels, reduce the risk of obsolescence and theft, and may lead to natural marketing of its high-demand product.
  • Popular products that are in high demand (such as new generation game consoles or new mobile phone models) may be delayed.