• The word “bureaucracy” implies a complex structure with many levels and procedures.
  • Systems created under bureaucracy slow down decision making.
  • Bureaucracy can make systems formal and rigid, which is necessary when compliance with safety regulations is critical.
  • The term “bureaucracy” is often criticized and considered negative due to the fact that procedures are more important than efficiency.
  • The Glass-Steagall Act is a good example of an effective bureaucracy in the United States.