• Loss adjustment costs are the costs of insurance companies for the investigation and settlement of insured events.

  • While claims costs cut into the insurance company’s bottom line, they pay them to avoid paying out fraudulent claims.
  • There are two types of loss adjustment costs - allocated and unallocated.
  • Shared costs are costs accrued during the active investigation of a complaint. Unallocated costs are costs that arise from the overhead costs associated with conducting investigations.
  • Some claims settlement costs can be reimbursed by insurance companies by requiring payment from the insured.