- Robotic process automation (RPA) refers to software that can be easily programmed to perform basic repetitive tasks in different applications.
- RPA creates and deploys a software robot with the ability to run and manage other software.
- Designed primarily for office-type functions, RPA works like a digital assistant, performing routine burdensome tasks that would otherwise eat up employees’ time.
- Today, RPA is used in many industries and applications.
- However, RPA without human control can lead to problems, as was the case with mortgage robots.