Soft skills include attributes and personality traits that help employees interact with others and succeed in the workplace.
Examples of interpersonal skills include the ability to communicate with potential clients, mentor colleagues, lead a team, negotiate a contract, follow instructions, and complete work on time.
Hard skills are measurable and usually acquired through formal education and training programs.
Employees with good interpersonal skills can help companies achieve higher levels of efficiency and productivity.
Unlike hard skills, soft skills are more difficult to acquire through training.