• An invalid transaction is a transaction that is voided before it is paid through the consumer’s debit or credit card account.

  • When a transaction is cancelled, it is displayed as a pending transaction on the client’s account for a short period of time while the process is completed.
  • Invalid transactions are different from refunds, which are issued after the transaction has gone through the customer’s account.
  • Erroneous write-offs, incorrectly written-off items and fraudulent purchases are the most likely to be voided.