• Electronic product error and omission insurance is a form of policy designed to cover claims in which a malfunction or inoperability of electronic products results in financial loss rather than personal injury (BI) or property damage (PD). For example, suppose an accounting program contains a “bug” that causes a company using the program to understate its accounts receivable by $500,000 during a fiscal year. The Electronic Product Errors and Omissions (E&O) Policy covers the software manufacturer’s liability for damages incurred by the customer in these circumstances. Such policies are necessary because commercial general liability (CGL) insurance is limited to covering BI and PD liability, not financial loss liability.